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Refund Policy

At Modaman, we strive to provide our customers with high-quality menswear products and exceptional customer service. We want you to be fully satisfied with your purchase; however, we understand that there may be instances where you may need to return or exchange an item. This Refund Policy outlines the guidelines and procedures for refunds, exchanges, and returns.

Eligibility for Refunds:

To be eligible for a refund, the item must be returned within 2 days from the date of purchase.

The item must be in its original condition, unworn, unwashed, and with all tags and labels attached.

Items that are non-refundable include:

Undergarments, including socks and underwear, for hygiene reasons.

Final sale items or items marked as "non-refundable" at the time of purchase.

Refund Process:

To initiate a refund, you must provide proof of purchase, such as the original receipt or order confirmation email.

Place a return request through your accounts page on the website or contact our customer support team at support@modaman.in to initiate the refund process.

Once your refund request is approved, you will be provided with instructions for returning the item.

Returns and Exchanges:

If you wish to exchange an item for a different size, color, or style, please click on the exchange tab or contact our customer support team to check availability.

If the desired item for exchange is unavailable, we will process a refund for the original item according to the refund process outlined above.

Shipping charges incurred during the return or exchange process may be the responsibility of the customer, unless the return is due to a manufacturing defect or an error on our part.

Refund Methods:

Refunds will be processed using the same payment method used for the original purchase.

Please allow 7-10 business days for the refund to be processed and reflected in your account, depending on your bank or payment processor.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team within 2 days of receiving the order.

We may request supporting documentation, such as photographs, to assess the damage or defect.

Once confirmed, we will offer a replacement, exchange, or a full refund, including any shipping charges incurred.

Modifications to the Refund Policy:

Modaman reserves the right to modify or update this Refund Policy at any time without prior notice.

Any changes will be effective immediately upon posting the updated Refund Policy on our website.

If you have any further questions or require assistance regarding our refund policy, please contact our customer support team at [insert contact information]. We will be happy to assist you.

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